Abstract: QRS believes that it adds value to its customers because it offers the products and services that companies need to connect, transact, collaborate, and differentiate themselves, ultimately driving overall
business performance improvement and improved brand equity as measured through customer awareness, image, preference, and loyalty.
PubDate: 11/17/2004
Abstract: For many organizations, there is a disconnect between strategy and day-to-day activities. Strategy, resources, and risks are discussed at the executive level, but day-to-day activities and performance metrics are not connected to them. As a result, organizations can measure performance, but can’t manage it. The key to breakthrough performance management is tying performance metrics, resources, and risks to strategic objectives.
Abstract: Effective processes for conducting employee appraisals are the primary support for performance decisions. Synthesizing employee performance data with related baseline data to determine compensation and promotions, as well as providing for rich feedback-based insight, is a critical function at enterprises today. Using best practices in performance management, when coupled with high-quality performance data, enables enterprises to gain true business advantage.
Abstract: Setting up a performance management system can deliver immense value to your organization. But in order to successfully execute a performance management system, and to avoid critical missteps, you need to focus on the three important core processes that must be launched and navigated—before you launch the performance improvement process.
Abstract: Performance management systems have become an important tool in building an organizational culture of choice, and can deliver tremendous results. However, it’s not very common to have a comprehensive “road map” when embarking on a performance management system implementation—which can lead to serious mistakes in dealing with the people, process, and technology of performance management.
Abstract: Performance support helps keep workers on track. But truly effective performance support communicates company-specific “when, what, and how” information, in the fastest, clearest, and easiest way possible—like a GPS unit issuing personalized directions for the specific task at hand. Performance support won’t teach you how to drive, but it will help you get to where you want to go.
Abstract: Managing performance requires that business and IT, working collaboratively, develop a vision of how to integrate information and technology to improve the performance of the organization’s people and processes, and then act on that vision. Using common performance management (PM) tools and systems—designed to ensure the effective use of consistent information—is critical to the success of the business. Find out why.
Abstract: Process improvement efforts often go hand in hand with a balanced scorecard (BSC). A BSC provides management with a set of key result indicators (KRI) to assess how the company is progressing toward strategic goals, such as “increase customer base.” For this type of goal, the KRI are tied to key performance indicators (KPIs). Explore how an application intelligence platform (AIP) can support a process improvement program.
Abstract: Life sciences manufacturers face new pressure on operations from many directions, including market needs, compliance requirements, and the transition to new IT technology. Many companies recognize that improving performance demands better sync with the plant floor and more accessible data. A real-time performance management solution can help drive excellence in manufacturing performance via better integration. Learn how.
Abstract: Interconnect performance has become a key factor in application and system performance, and this will increasingly be the case as applications become more complex. Indeed, latency and bandwidth are not the only factors defining interconnect performance. Discover the truth behind common interconnect performance misconceptions, and gain a better understanding of how your interconnect solution will perform.
Abstract: Spam considerably lowers user productivity, as it delivers unwanted, irrelevant, or anonymous e-mail messages. The best way to manage the incidence of spam is to measure it. The Spam Index—a tool for measuring improvement in spam control systems and for comparing spam control performance with competitors—is a method used by businesses worldwide to achieve lower spam levels and improve business performance.
Abstract: The focus on process improvement continues to grow, and adoption of business process management (BPM) technology continues to rise despite slow-downs in other areas of business information technology. Discover how process improvement addresses common business issues that negatively impact operations at all levels of an organization, and learn about the increasing imperative to accelerate process improvement initiatives.
Abstract: What is an Acquisition Plan (AP)? Acquisition Plan Definition: "An Acquisition plan (AP) is the comprehensive document that sets forth the acquisition strategy, defines the efforts required to implement it, and ensures coordination of all human and organizational resources involved in fulfilling the organization's needs in a timely manner and at a reasonable cost.". Who Should—or Shouldn't—Write the Acquisition Plan? When is a Written Acquisition Plan Required? Informal vs. Formal Acquisition Plan Template. How Does The Acquisition Plan Contribute to Acquisition Process Improvement? Writing an acquisition plan is a procedure referenced and defined by several software engineering (SE) standards (e.g., ISO/IEC 12207, IEEE 1062), software acquisition improvement models (e.g., CMMI for Acquisition [CMMI-ACQ]), and IT governance frameworks (e.g., CObIT) that organizations implement as part of their acquisition process improvement initiative. How to Write an Acquisition Plan? Acquisition Plan—Online Resources.
Abstract: North American process manufacturers face increasing challenges related to heightened security, pricing pressures, global competition, and rising costs. Thus, continuous improvement of processes is imperative to remaining competitive. How close is your company to world-class? And how focused are you on process improvement? Find out how get started on a process improvement strategy that will have long-term benefits.
Abstract: Business performance management (BPM) includes setting key performance indicators, using data mining to discover data patterns and using software to help drive business decisions and develop corporate strategy. For an organization, there are many benefits to implementing a BPM solution.
Abstract: Performance reviews are an essential and productive use of employee and manager time. A well-defined competency model can discover insights into individual, workgroup, and even entire workforce performance, helping enterprises gain true business advantage in their industries and marketplaces. Employee consultations and reviews, appraisals, and developmental decisions no longer need to exist as isolated business functions.
Abstract: It has been estimated that two-thirds of all complex technology solutions, such as customer relationship management (CRM), enterprise resource planning (ERP), and performance management result in less than successful outcomes. Implementing a complex technology-enabled performance management solution is a worthwhile, but significant challenge. That’s why the implementation of technology must be a small part of a larger change effort.
Abstract: A growing measure of business performance is financial performance management. Leveraging business intelligence (BI) to map business performance goals requires integrating and consolidating information. Systems Union is embarking on a strategy to triumph in this market.
Abstract: Key Performance Indicators (KPIs) represent a set of measures focusing on those aspects of organizational performance that are the most critical for the current and future success of the organization (source: "Key Performance Indicators [KPIs]: Developing, Implementing,and Using Winning KPIs", by David Parmenter).