Abstract: Utilities are under intense pressure to improve corporate performance despite increasing costs, regulatory pressures, and enhanced customer expectations. The need to supplement existing cash flows with the low-risk, low-investment, high-impact option of plugging
revenue leakage has never been more critical. Find out how you can plug
revenue leakage by using technology to make improvements across the utility
revenue chain.
PubDate: 12/18/2007 2:11:00 PM
Abstract: On November 23, QAD Inc. reported that its total revenue for the third fiscal quarter ended October 31, 1999, rose 56 percent to $56.7 million, from $36.4 million in the same quarter last year. License revenue was $20.6 million, an increase of 21 percent compared with $17.1 million in the prior-year period. Excluding non-recurring tax charges totaling $1.3 million, QAD reported a net loss for the third fiscal quarter of $3.2 million, or $0.11 diluted loss per share. Including the $1.3 million of non-recurring tax charges, QAD's net loss for the third quarter was $4.5 million, or $0.15 diluted loss per share. This compares with last year's
Abstract: Companies often overlook telesales as a vital source of core revenue. In fact, telesales can be a major driver of software sales and can make an impact far more quickly than field-based enterprise selling. Find out how IT telesales can assist with revenue growth, discover the keys to improving your IT telesales success, and learn why telesales usually involves identifying smaller, more product-focused opportunity.
Abstract: J.D. Edwards reported revenue of $232 million, $8 million down from last year's third-quarter revenue of $240 million. While licensing revenue fell quarter over quarter from $98 million last year to $75 million this year, the company was saved from total disaster by an 11% increase in services revenue to $157 million, compared with $141 million in third-quarter 1998...
Abstract: Descartes Systems Group recently announced its financial results for the third quarter ended October 31, 1999. Revenues were $10.5 million, an increase of 7% over last quarter, but a decrease of 16% from the same period last year. Descartes attributes the renewed revenue growth to its successful evolution into a provider of customer fulfillment network optimization software. In contrast to its revenues, Descartes posted a net loss of $4 million, suggesting that it has not yet fully recovered from an acquisition spree in 1997 and 1998.
Abstract: Awareness, demand, and education are often required to pull prospective clients to your organization. But in order to produce effective marketing materials and approaches within your go-to market, you must first understand the life cycle of your company in relation to product, market, and buyer. This will lead in turn to mastery of balanced revenue growth and life cycle alignment.
Abstract: Pricing and revenue optimization is the process of improving business margins by either increasing unit prices or increasing gross revenues. This type of optimization is fast being recognized as having the capability to help businesses grow margins significantly. In fact, studies have shown that it can add a 15 to 50 percent incremental margin to the bottom line.
Abstract: Customer service has long been an 'island unto itself,' where efficiency and volume—and not building customer relationships—have reigned supreme. But priorities are changing. The mission now is to serve better, faster, cheaper—and to make more money in the process. Best-in-class customer service organizations see cost efficiency and revenue as allies, not enemies. What are their secrets?
Abstract: Small to medium businesses (SMB) want to stay competitive, increase revenue, and remain profitable at the same time. This can be a challenge. Whether companies find this challenging because of a slow economy, market saturation, or other reasons, many companies are re-evaluating business strategies and internal processes to overcome these obstacles. For many successful companies, creating a customer-focused business strategy was the first step. Learn how leadership and customer relationship management software can help breed corporate success.
Abstract: Realizing that they need to serve external audiences, an increasing number of companies are interested in using learning to drive revenue and help customers and partners understand their learning options and find what they want. Discover technologies that can help you deliver training, certification programs, and knowledge assets to your company’s networks of partners, suppliers, resellers, distributors, and customers.
Abstract: At a time when many companies are concerned about operational expenditure, a business assurance system with consultancy can help. Instead of randomly entering a remediation program whenever a major fault is found, use the business assurance system. The following areas have seen results: revenue management, customer acquisition and retention, credit management and bad debt recovery, supply chain management, among others.
Abstract: With approximately 180 employees, HighJump Software is in growth mode with total revenue up 40% in fiscal 2002 and with current year over year revenue growth of 33%. More impressively, license revenue was up 60% last year and running at growth rate of 60% year to date. How does the relatively small SCE vendor accomplish it? Adaptability and broad functional footprint would be the keys to the answer.
Abstract: The economic downturn means that businesses must capitalize on every opportunity to gain revenue. With the right customer relationship management (CRM) solution, you can protect current revenue streams and unearth new customer revenue opportunities—despite the most challenging market conditions. CRM helps ensure you deliver exceptional service to your current customers, building their long-term loyalty. Find out how.
Abstract: Manugistics’ recent rise in license revenues can be attributed to the company’s aggressive sales and marketing initiatives implemented by CEO Greg Owens and his new management team.
Abstract: A CRM solution, to be successful, has to support cross-business processes and a number of operations within the business, from Marketing to Service, including Sales. This integration of what, historically, has been treated as very separate parts of the organization, provides the opportunity to rethink existing operational mechanisms.
Abstract: J.D. Edwards & Company reported financial results for the first fiscal quarter ended January 31, 2000.
Abstract: Business applications vendor PeopleSoft took aim at the customer relationship management (CRM) market on October 11 as it announced plans to buy Vantive, a maker of CRM software. The stock-for-stock deal, valued at $433 million, gives PeopleSoft a comprehensive electronic-business solution designed to help companies attract, serve, retain, and analyze their customers, a PeopleSoft spokesman said.
Abstract: A fast-growing robotics product manufacturer needed to track an extremely large inventory of individual products. A daily expanding product line presented even greater hurdles for inventory management, and meeting on-time delivery goals. The company’s old enterprise resource planning (ERP) system wasn’t keeping up, so the company moved to a system that allows more options for product customization and more. Learn how.
Abstract: During a period of rapid growth, MSI—an IT solutions provider—found its business software applications couldn’t keep up with the amount and diversity of information pouring into the company. The lack of a centralized customer relationship management (CRM) system also caused problems with MSI’s partners. Learn how MSI found a solution that integrated its CRM and enterprise resource planning (ERP) processes and information.